Frequently Asked Questions
Everything you need to know about shopping with Flying Tiger Türkiye
What are the shipping options within Türkiye?
We offer standard domestic shipping across all provinces in Türkiye via our local courier partners. Delivery typically takes between 2 to 5 business days depending on your location.
What is your return policy?
You can return unused items in their original packaging within 14 days of purchase. Please note that for hygiene reasons, certain products like earrings or opened food items cannot be returned.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and Troy. We also offer secure payment processing through local Turkish banking gateways.
Can I track my order status?
Yes, once your order has been dispatched, you will receive an email and SMS containing a tracking number and a link to the courier's tracking portal.
Are Flying Tiger products safe and sustainable?
Quality and safety are our priorities. All our products comply with international safety standards, and we are committed to increasing the use of recycled materials and sustainable wood in our collections.
Do you offer gift wrapping services?
While we do not offer a manual gift wrapping service at the moment, we sell a wide variety of affordable, creative gift bags and wrapping papers to help you prepare the perfect surprise.